For restaurants, customer service is everything if you want your business to succeed. The staff is always trained to make sure that they serve every customer well. But unfortunately, some people still manage to treat their customers badly.
This is the story of how a diner learned the importance of customer service. A police officer fell in line to get a much-needed meal at a local diner. It was a popular diner so there was a long line. The police officer patiently waited for his turn and when he finally reached the counter, he was shocked to find out that the diner refused to serve him.